Non-conformity and Rectification Reports

1. If a non-conformity arises and comes to the attention of a TCP, the following procedures should be initiated :
2. The TCP informs the Representative of his own functional stream (who will in turn inform the AP, RSE, RGE and the RC of the non-conformity) and completes Part 1 of Form B;
3. If the non-conformity is considered to pose an imminent danger, the AP reports the non-conformity to the BA;
4. AP/RSE/RGE issues Instruction to the RC to rectify the non-conformity;
5. AP/RSE/RGE’s Representative will ensure that the rectification works are completed promptly and satisfactorily;
6. If the non-conformity is considered to cause material concern for  safety and the RC fails to comply with the rectification instruction, the AP will coordinate further action and report the non-conformity to the BA;
7. Otherwise, AP/RSE/RGE certifies the completion of the rectification works and complete Part 2 of Form B; and
8. If the non-conformity has been considered to pose an imminent danger, AP reports to the BA the rectifications made.

A flow chart showing the procedures for dealing with non-conformity is shown in Figure 10.1.